MXM disconnecting - BLE not connected

[Gho5t]

I picked up an MXM a while ago and since day 1 it will work for a couple of minutes before it stops connecting. I had to update the time in the Mobius app and the only way I could make any changes was by unplugging the MXM and then plugging it back in so it sees it for that initial window before it disconnects, otherwise it gives me a "BLE not connected error".

The only other thing I can do is delete the MXM from the tank in Mobius all together if I need to make changes. Re-adding the MXM doesn't change the behavior.

Has anyone else dealt with this?

Anyone actually have a working MXM? My LFS said they heard that people have been having issues with them.

 

[Reefing Madness]

 

[jphilip813]

Has anyone found a solution to this? I just expereinced this today

 

[Waters]

Mine disconnects periodically also. I have to cycle power to it to get it working again. Seems to happen about twice a month.. I have not found a resolution unfortunately.

 

[djkms]

Mine disconnects periodically also. I have to cycle power to it to get it working again. Seems to happen about twice a month.. I have not found a resolution unfortunately.

Same

 

[dangles]

I stopped using mine. There just isn’t enough of a benefit for me.

 

[14 foot reef]

My MXM was from the first release and has been 100% flawless. Sorry I don't have a idea for our fix. depends where you bought it from, just return it as defective and replace it.