Petco bought them out a long time ago, like 2015.
The change is probably just because they got tired of dishonest people saying fish died and not needing proof. I always wondered if they would ask for a pic of a candy basslet if one died since it wasn't written in a policy before.
I would be nice if they made prices more reasonable to reflect this change but you used to not get free shipping at $99 either. Was like $250 or something before when drfosterandsmith owned it. So I guess not all the changes are bad, people just don't tend to remember positive things.
The change is probably just because they got tired of dishonest people saying fish died and not needing proof. I always wondered if they would ask for a pic of a candy basslet if one died since it wasn't written in a policy before.
I would be nice if they made prices more reasonable to reflect this change but you used to not get free shipping at $99 either. Was like $250 or something before when drfosterandsmith owned it. So I guess not all the changes are bad, people just don't tend to remember positive things.
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