My GHL down?

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That is all well above my pay grade, sorry I can't help with that. While myGHL seems slow at times, it's very rare that I can't log in with either the app or web.
I hope you get this sorted out.
 

lmm1967

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And here you can see why you can't connect locally via browser when myghl is not functioning properly - look at all the traffic between my laptop and myghl when the ONLY connection I am making is directly to the IP address of my P4.

Which would be fine and understandable - if myghl wasn't broken so often.

Screen Shot 2020-07-17 at 7.33.32 AM.png
 

Vinny@GHLUSA

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@lmm1967
If you haven't done so already, open a ticket and provide this information so the dev team can take a closer look.
 

ingchr1

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Down again tonight - got an alarm on my controller and have no idea why cause I can't connect.
The other night when I saw this post I tried to log in through the app and also could not. The next morning I could.
And here you can see why you can't connect locally via browser when myghl is not functioning properly...
So I disconnected the internet cable from my router to see what would happen. With the internet disconnected I could not connect to the P4 directly through a web browser. Here's the error I got:

P4 No Internet (1).JPG


I tried to connect via GCC with no internet and was able to log in to the P4 with my PIN, but would immediately get a communication error. At times it wouldn't get to the PIN log in before crashing. Here's the error:

P4 No Internet (3).JPG


I did ping the P4 with no internet and the pings were fine.

P4 No Internet (2).JPG


I was however able to connect to the P4 via its hotspot with no internet. Connecting this way I did get the following notices associated with myGHL. I didn't check everything, these are the items I happened to notice.

Synch Error

myGHL Connection Fail1.JPG


No Graphs

myGHL Connection Fail.JPG


No Logbook

myGHL Connection Fail2.JPG
 

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