I received my N-Clear Fleece Roller in the mail today and so far I'm unimpressed. The adapter for my tank (which I bought the proper one) doesn't really support itself so there's a lean. Two, and really the biggest issue, is the motor doesn't seem to work. I try to manually advance it via the controller but nothing happens. I can't even turn the motor with my hand when it's seated where the instructions say to put it. I have a ticket out to support but anyone have any pointers? The instructions leave much to be desired...
I wanted to share my experience with the N-Clear fleece roller adapter for anyone considering this upgrade, as I've seen quite a few people asking questions about fitment and performance. The adapter was extremely tight, with what appeared to be 1–2 mm of excess tolerance, and required considerable force to install. The result was a crack across the inner glass panel of my AIO aquarium, with the section containing the water intake holes breaking off. I've also damaged my grow light during installation, as the roller occupies the space where the light was originally mounted, forcing me to reposition it.
The roller itself has also been problematic. The water intake through the fleece appears too restrictive for my return pump, even with the pump turned down to its minimum setting. The water level rises in the filtration chamber until it triggers the sensor, causing the roller to advance continuously, even when the fleece isn't particularly dirty. This results in excessive fleece consumption and defeats the purpose of the upgrade.
I've since removed the roller and returned to filter socks. Between the damaged aquarium, damaged light, roller, and additional fleece, I'm looking at approximately $1,200 in costs and damage. I'm currently trying to resolve the matter with Nature Dimensions, but I wanted to share my experience so others can carefully consider the fitment, water flow, and light clearance before attempting this upgrade.
