OP
OP
Joezreef
Active Member
ok he emailed me back....what do you think?
Hi Joe, thank you for your response. First of all, there is no doubt in my mind be that I will be getting my money back and it’s not up to anyone on any forum on how much money I should get back, I spent 830 dollars and received dying, dead and broken coral, much of which was not as tall as you stated, sometimes the difference was as great as a few inches, and as you know, in the coral business people pay hundreds of dollars for frags that are an inch or less, so inches do matter. The matter is very clear, I should receive compensation for each individual piece that was broke or was dead or dying.
In your response you asked me a couple of specific questions:
Was the water warm? Yes
Was the coral alive when I received it? Partially, it was in the process of dying, the corals smelled like rotten death. I told this to you from the first email. The smell on them was horrible. The light was off until hours after they were put into the tank so I could not get a good look at them, but I saw the skeleton of the scolymia showing around the edges when I acclimated it. And the corals that had broken were rotting on the tips.
Did I say you packaged the corals well and that there were no leaks? No. I did say that your packing was very meticulous and well done. It was keeping with the standards of other corals I have received in the mail. You had a foam box, peanuts, double bagged the coral, labeled them, put black tape around the bags so as to keep the coral from being traumatized by a change in light, but I never said there was no leaking, because, in fact, there was. I was outside washing my car when Fedex pulled up, the lady handed me the box and she and I noted how wet the bottom was. When I opened the box, and was acclimating the corals, I guess I forgot all about this, but they had gotten so wet that they were gummy, I remember thinking, ‘I never new that packing peanuts could turn into slime.’
Did I say that the corals were stressed and not dead when I put them into water? Being dead is a final point in a lifespan, a living thing does not die with out going through a process of dying. Was the coral at the final point of being dead on arrival, no, was the coral dying when I received it, yes.
You said in your response that you “apologize if this is your first SPS experience but stressed sps need to be acclimated a lot different than lps.” Of course, besides blaming the victim by telling me that what happened was my fault and that I didn’t know what I was doing, you also made the false assumption that this is my first SPS, which it is not, I have a big colony that I bought from bluezoo for 150.00, and that is doing just fine.
When addressing the fact that most of the corals broke during shipping, you said that I should have glued them to the mother colony. But this misses the point that the corals, the mother colonies, where dying. I had only a few hours before the crabs were eating the dying tissue.
So in conclusion Joe, I don’t wish anything bad to you, I don’t think that you intended for me to receive dying corals. But I did. I am the victim, the person out 830 dollars and with nothing. You have insulted and blamed me by making an assumption that I did not know what I was doing. Your assumption is wrong. The coral business is not a world unto itself. You, the seller, are not absolved of any responsibility when discussing responsibility for corals that arrive dying. It is not a risk that the buyer takes and is then completely responsible whatever the outcome is. I was very fair, and looking back on it, to fair, when I said I would accept 350 and you can keep the other 480. What I deserve is my money for each individual piece that broke and died and I still have all the dead corals in a covered bucket. The smell is horrible, they are rotting and decaying, having been sitting there for a few days, but you know what is funny, or kind of sad really, but the smell is the same smell that I smelled when I first opened the box.
Hi Joe, thank you for your response. First of all, there is no doubt in my mind be that I will be getting my money back and it’s not up to anyone on any forum on how much money I should get back, I spent 830 dollars and received dying, dead and broken coral, much of which was not as tall as you stated, sometimes the difference was as great as a few inches, and as you know, in the coral business people pay hundreds of dollars for frags that are an inch or less, so inches do matter. The matter is very clear, I should receive compensation for each individual piece that was broke or was dead or dying.
In your response you asked me a couple of specific questions:
Was the water warm? Yes
Was the coral alive when I received it? Partially, it was in the process of dying, the corals smelled like rotten death. I told this to you from the first email. The smell on them was horrible. The light was off until hours after they were put into the tank so I could not get a good look at them, but I saw the skeleton of the scolymia showing around the edges when I acclimated it. And the corals that had broken were rotting on the tips.
Did I say you packaged the corals well and that there were no leaks? No. I did say that your packing was very meticulous and well done. It was keeping with the standards of other corals I have received in the mail. You had a foam box, peanuts, double bagged the coral, labeled them, put black tape around the bags so as to keep the coral from being traumatized by a change in light, but I never said there was no leaking, because, in fact, there was. I was outside washing my car when Fedex pulled up, the lady handed me the box and she and I noted how wet the bottom was. When I opened the box, and was acclimating the corals, I guess I forgot all about this, but they had gotten so wet that they were gummy, I remember thinking, ‘I never new that packing peanuts could turn into slime.’
Did I say that the corals were stressed and not dead when I put them into water? Being dead is a final point in a lifespan, a living thing does not die with out going through a process of dying. Was the coral at the final point of being dead on arrival, no, was the coral dying when I received it, yes.
You said in your response that you “apologize if this is your first SPS experience but stressed sps need to be acclimated a lot different than lps.” Of course, besides blaming the victim by telling me that what happened was my fault and that I didn’t know what I was doing, you also made the false assumption that this is my first SPS, which it is not, I have a big colony that I bought from bluezoo for 150.00, and that is doing just fine.
When addressing the fact that most of the corals broke during shipping, you said that I should have glued them to the mother colony. But this misses the point that the corals, the mother colonies, where dying. I had only a few hours before the crabs were eating the dying tissue.
So in conclusion Joe, I don’t wish anything bad to you, I don’t think that you intended for me to receive dying corals. But I did. I am the victim, the person out 830 dollars and with nothing. You have insulted and blamed me by making an assumption that I did not know what I was doing. Your assumption is wrong. The coral business is not a world unto itself. You, the seller, are not absolved of any responsibility when discussing responsibility for corals that arrive dying. It is not a risk that the buyer takes and is then completely responsible whatever the outcome is. I was very fair, and looking back on it, to fair, when I said I would accept 350 and you can keep the other 480. What I deserve is my money for each individual piece that broke and died and I still have all the dead corals in a covered bucket. The smell is horrible, they are rotting and decaying, having been sitting there for a few days, but you know what is funny, or kind of sad really, but the smell is the same smell that I smelled when I first opened the box.
