Need help with Red Sea Doser

[Makoto]

I recently bought the 2 head red sea doser and I have been trying to fix this issue for over an hour and I am stumped. The device is connecting perfectly fine to my wifi but when i close the reefbeat app and reopen it, the device is gone. I have reconnected the device back multiple times and when I do, the settings are restored. It’s all fine until i close the app, then the device is gone. And I can verify 100% that it’s connected to the wifi because I can see the device on my wifi status. Please help if you can, this is very frustrating.

 

[Gumbies R Us]

Have you tried resetting the red sea doser, reinstalling the app, or unplugging and plugging the doser back in?