Need to contact Reef Octopus

[Memoreefs]

Is there a way to contact them through this forum?
I've been trying to get hold of them and no one has replied to me in 2 months.
My skimmer failed and need replacement.
I'm sorry if this is the wrong place to post this.
Thank you

 

[Crabs McJones]

How are you contacting them? I sent them a service ticket today and heard back within an hour.

 

[Memoreefs]

I went to their website and filled out the contact form

 

[Crabs McJones]

I went to their website and filled out the contact form

Reef octopus website or coralvue website?
https://www.coralvue.com/support/

 

[Memoreefs]

the reef octopus website.
Am i suppose to contact coralvue?

 

[Bob Loblaw]

Contact Coralvue.

 

[Captain Quint]

Yes

https://www.coralvue.com/support/

Sorry to hear about your problem. How old and what R.O. do you have?

 

[Memoreefs]

I was able to get response contacting coralvue. Thank you!
Mine is about 10 months old and I have the regal 300sss int skimmer.