Neptune Apex throwing alarm that's not programmed

GK3 · Apr 25, 2017

Hi,

I have the newest Apex set up and have an email alarm for different parameters.

When I turn the Email Alarm to auto, I get an email saying Temperature < 76.5 however, I don't have this set. Here is my email alarm:

Set OFF
If TankLv CLOSED Then ON
If LowWat OPEN Then ON
If LeakAu CLOSED Then ON
If LeakEl CLOSED Then ON
If LeakFl CLOSED Then ON
If LeakUn CLOSED Then ON
If Tmp > 82.0 Then ON
If Tmp < 76.0 Then ON
If pH > 8.40 Then ON
If pH < 8.00 Then ON
Defer 001:00 Then ON

This code is copied directly from my main alarm. The email one keeps sending the following and the regular alarm just says off.

Tmp < 76.5 current tmp 78.5.

I have looked everywhere and the only other place I ever saw 76.5 was on the actual temperature prob limits. I turn this off and it still happens.

Any help is appreciated.

sebastiaan1985 · Apr 25, 2017

Think you should add the following at the top of the alarm:

Fallback Off

GK3 · Apr 25, 2017

Do you think so?
I thought that fallback was not applicable to alarms and "Set off" accomplished this.

sebastiaan1985 · Apr 25, 2017

In another thread it was suggested. Will try to find the link and share.

GK3 · Apr 25, 2017

sebastiaan1985 said:
Think you should add the following at the top of the alarm:

Fallback Off

That did not work either
Set OFF
Fallback Off
If TankLv CLOSED Then ON
If LowWat OPEN Then ON
If LeakAu CLOSED Then ON
If LeakEl CLOSED Then ON
If LeakFl CLOSED Then ON
If LeakUn CLOSED Then ON
If Tmp > 82.0 Then ON
If Tmp < 76.0 Then ON
If pH > 8.40 Then ON
If pH < 8.00 Then ON
Defer 001:00 Then ON

I still get

sebastiaan1985 · Apr 25, 2017

Hope this helps: https://www.reef2reef.com/threads/apex-temp-alarm.301827/

GK3 · Apr 25, 2017

sebastiaan1985 said:
Hope this helps: https://www.reef2reef.com/threads/apex-temp-alarm.301827/

So they started talking about the heater settings which was not my issue. The issue ended up being the very last post. You need to turn off the temp probe alarms and then restart he Apex. I ended up having to do this for all 4 probes. Thanks for your help.