Poor experience with ReefBreeders

  • Thread starter Thread starter jeffmr4
  • Start date Start date
  • Tagged users Tagged users None

jeffmr4

Active Member
View Badges
Joined
Aug 4, 2016
Messages
197
Reaction score
73
Location
U.S.
What state or country do you live in
Iowa
I recently purchased the Pico LED v2 from ReefBreeders. The timer was miswired so that the 8 hour timer and 12 hour timer were reversed. My communication with them was poor. When I contacted him about it he acted like he didn't know how the light worked. He said he would test one at his office but eventually just told me to test mine. I did and found the 8 and 12 hour timers were reversed. When I contacted him about this he didn't respond. He also lied about the light having a ramp up/down feature which it didn't. From what I gathered I wondered if he knew before he sent me the light that it had this problem and was just pawning it off on me. The light is a good light but beware customer service from ReefBreeders.
 
You have insufficient privileges to reply here.

TOP 10 Trending Threads

WHAT MOST EARNS A REEFING BUSINESS YOUR "BEST OF THE BEST" NOMINATION?

  • Excellent livestock or product quality

    Votes: 23 29.5%
  • Honest listings and accurate expectations

    Votes: 8 10.3%
  • Helpful, knowledgeable customer service

    Votes: 6 7.7%
  • Standing behind a product when something goes wrong

    Votes: 16 20.5%
  • Fair prices and good value

    Votes: 12 15.4%
  • A unique selection or innovative products

    Votes: 0 0.0%
  • Supporting the reefing community or sustainability

    Votes: 0 0.0%
  • Consistent quality over time

    Votes: 12 15.4%
  • Other (Post in the comments)

    Votes: 1 1.3%
Back
Top
Home
Post thread…
Market
What's new