Possible bug in new chart design for events

[Lasse]

I´m using the chart for logbook events very much. Today I discover that the chart page for logbooks events have change. In the old chart page - you could chose which event that is the main event. I can´t find that option in the new chart page - for me it seems that my first event (calcium in my case) always is the main event and if I want to see graphs of the other measurement events - I have to use the compare button. The question is - is this a bug or are my eyes in more bad condition than I thought? The backside with using comparing is that the x axel get wrong

Sincerely Lasse

 

[Gaël]

Hello,

Its a display issue with computer view that have to be fixed, no problem if you switch to mobile view.

 

[Dave-T]

When I saw this, I thought I'd check out the log, which I've never used. And I'm having a problem too - it won't let me save new categories. Every time I enter a new category, after I hit "save" the list of categories goes blank. Does anyone else see this, or know of a fix?

 

[Gaël]

When I saw this, I thought I'd check out the log, which I've never used. And I'm having a problem too - it won't let me save new categories. Every time I enter a new category, after I hit "save" the list of categories goes blank. Does anyone else see this, or know of a fix?

Hello,

Do you have this issue with myghl.com? GHLConnect ? Computer view or mobile view?

 

[Dave-T]

Both myghl and GHL connect, on an iPhone.

 

[Gaël]

Both myghl and GHL connect, on an iPhone.

Hello Dave,
I can't reproduce the problem you describe.
Maybe I didn't understand correctly.
Can you show it on video?
Maybe it would be better to make a support ticket so that we can see it together.
Gaël

 

[Dave-T]

Ok. Here's a link to the video. I can open a ticket if you want, let me know.

GHL log

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

 

[Gaël]

Ok. Here's a link to the video. I can open a ticket if you want, let me know.

GHL log

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

Thanks, that's what I did without any problem on myGHL and GHLConnect on iOS.
Can you confirm that the version displayed in the Support & info section is 3.24.0?
It would be best to continue via a support ticket to find out why you are having this problem.

Gaël

 

[Dave-T]

Yes, I’m on 3.24.0. I'll open a ticket.

 

[BeanAnimal]

I have a lot of charting problems on iOS app, browsers and MacOS browser. I kind of gave up, as it really isn’t useable. Hoping for API o be fully released So that I can build my own charting.