Processing

kenchilada

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Ordered a bunch of stuff from GHL USA on 4/2/2021 and it says "PROCESSING". What does this mean? Did the payment not go through? Is the printer out of paper?

I have not received anything other than a PayPal receipt. I've called the number on the website and a menacing robot says "THE PERSON AT EXTENSION ONE ZERO ZERO ONE IS UNAVAILABLE".

Is there any part of owning GHL products that is not frustrating? ;Nailbiting
 
I'm in the same situation or on 4/5. I've sent an email last week and left a message on the phone line today.
I will say this is the first time having delays ordering anything direct. Typically, its out within 2-3 business days.
 
Processing means order is received.

If you haven't already, send us an email with your order number so we can look into it for you.
 
I got a call back today that they are a bit backlogged and will be shipping tomorrow. Still very happy with my switch to GHL
 
You will be directed to this page. There is a guest log in and you log in and you are in their ticket system. They normally answer ticket in a day or two

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Sincerely Lasse
 

HOW MUCH DOES A FISH’S FEEDING REQUIREMENTS AFFECT YOUR STOCKING DECISIONS?

  • A lot! - I avoid fish that require frequent or specialized feeding

    Votes: 16 32.7%
  • Quite a bit, but an automatic feeder can change my answer

    Votes: 6 12.2%
  • It depends on whether my nutrient export can handle it

    Votes: 7 14.3%
  • It depends on how badly I want the fish

    Votes: 11 22.4%
  • Not much. I’m willing to adjust my routine

    Votes: 9 18.4%
  • Not at all. Feeding demands don’t limit my stocking choices

    Votes: 8 16.3%
  • I usually learn about the demanding feeding schedule after buying the fish!

    Votes: 2 4.1%
  • I haven’t really considered this before

    Votes: 4 8.2%
  • Something else (see my comments in the thread)

    Votes: 1 2.0%
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