Programming inkbird outlet in Apex

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TWYOUNG

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Can anyone explain why my EB832 outlet with this configuration keeps turning off when set to auto and shutting off my Inkbird. Tank temp is 76.5 at present.
 
Can anyone explain why my EB832 outlet with this configuration keeps turning off when set to auto and shutting off my Inkbird. Tank temp is 76.5 at present.
I don't see the configuration? - But is there an error code on the ink bird - or does it just turn off?
 
I don't see the configuration? - But is there an error code on the ink bird - or does it just turn off?
It's fixed! I had an phone support call from Neptune today relating to issues with configuring my Apex which had to be replaced. They fixed it. I can't explain it "exactly", but it appears that outlet was configured to shut down if amperage wasn't within certain parameters. Since it is normal for a heating unit to cycle on and off I shouldn't have had it set as such. Thanks for the R2R support!
 

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