Radion Gen3 XR30 Continuously Dieing?

[MoKan Reefer]

For 2 days now I've been having issues with one of my 3 radion gen3 xr30 non pros turning completely off after less than an hour. I'm at a loss. I've completely factory reset all 3 then recalibrated and reprogrammed them, taken the problematic fixture apart and deep cleaned it. The fan is working fine, moving freely when tested while it's working. The power supply (older white block style) still has the green power light on when the light dies I even took the power supply apart and it was spotless.

When the fixture dies, there are no lights on on the fixture blinking or solid and the fan stops so it's obviously either losing power or something just killing itself maybe?

This started the day after I had to unplug the fixture a few times while moving it if that makes a difference.

Any help is appreciated

 

[MoKan Reefer]

I've also now tested the failing fixture on both other power bricks and it does the same thing. But the other 2 fixtures don't have issues using problematic fixtures power supply.

I'm beginning to wonder if the light itself is fried or something?

 

[Quoc Vu]

change led pucks from good unit to bad unit and test?

 

[MoKan Reefer]

change led pucks from good unit to bad unit and test?

That's about the only thing I haven't yet done to be honest. May test that this evening. Not sure what to do if it's one of the pucks though considering they don't even sell the upgrade kits anymore to possibly swap out.

 

[MoKan Reefer]

And... An update. Called ecotech. The guy I spoke to told me the best option was to send it in for service to see if they can fix it. With a 6yr old light fixture, I knew it wouldn't be worth the time or effort for them to tell me they can't fix it and offer me a new generation at a very slight discount.

Anyway, today I plugged it back into the power supply and no LEDs came on on either pick or the buttons but the fan surged as quickly as I've seen an electronics fan. This was new...

I decided to disassemble it once again and take a better look at the motherboard. I removed the led clusters, ribbon wire for the buttons, and 2 remaining screws holding the motherboard to the fixture. On the reverse side I took a closer look at everything and found 3 small black components not far from the usb-c slot which looked a bit tarnished for lack of a better word. After cleaning the area, I realized one of the connectors on the biggest black component was copper in color and apparently no longer making contact with the board. After resoldering the tiny connection back together, it's back and running as if nothing was ever wrong!

If anyone wants to see the area of the issue/fix, I don't have an issue taking pics of the area.

Anyway, problem solved. Thanks everyone who tried to help!