Radion keeps turning off after 5 minutes.

[RFred77]

Hey guys, I just put a radion pro on my tank but the LED's won't stay on. I would program it and it will lite up the way i want it, but 5 minutes after i click program aquarium it will turn off. The buttons on the top of the radion stay lit (Blue). The fan is still spinning and both the radion and the big white transformer is cool to the touch. My software is up to date. Can anyone help me?

 

[recess62]

Are you using reeflink ?

 

[RFred77]

@recess62 Im using my MacBook air and wiring it to the radion. Im not using a reef link.

 

[RFred77]

@EcoTech Marine

 

[recess62]

When you send the program from the Mac to the lights do the lights reboot?

 

[RFred77]

When you send the program from the Mac to the lights do the lights reboot?

They do reboot. They turn off, then ramp up quickly. After about 5 minutes of being on they shut off.

 

[recess62]

Can you post a screen shot of the schedule ?

 

[RFred77]

Can you post a screen shot of the schedule ?

 

[RFred77]

Can you post a screen shot of the schedule ?

It is currently connected to my computer and the light is off.

 

[reefaland310]

This happened to me when I first bought my Radions. They gave me in the box the wrong power adapter. It was a power adapter to an vortech MP 40. Check the power adapter

 

[recess62]

The schedule looks fine. He said the fans are turning and the control panel on the lights are illuminated

 

[RFred77]

This happened to me when I first bought my Radions. They gave me in the box the wrong power adapter. It was a power adapter to an vortech MP 40. Check the power adapter

I did buy another AC power adapter that goes from the outlet to the big white block. What's the difference? Did you get an ecotech one and it worked?

 

[reefaland310]

It's different wattage. So my Radion kept shutting off. But your fans still work right?

 

[reefaland310]

Is power button still blue

 

[RFred77]

Yes the fan still works and the buttons are still on. What did you do to fix all this?

 

[RFred77]

@reefaland310

 

[reefaland310]

I think my problem was different. my lights would shut off. Echo tech sent me another power adapter and then they were fine

 

[RFred77]

I think my problem was different. my lights would shut off. Echo tech sent me another power adapter and then they were fine

Gotcha ok did they priority ship it to you or did you have to wait a week?

 

[reefaland310]

I tried setting my Radion light with my MacBook Pro also,and I wasn't able to for some reason so I bought a reef link and never had a problem again

 

[RFred77]

I tried setting my Radion light with my MacBook Pro also,and I wasn't able to for some reason so I bought a reef link and never had a problem again

Ok, I guess I'll have to call ecotech and see what I can do. Thank you!