Ration g4s - parts missing

[Doran]

While I am very Echotech centric.....circ pumps returns, skimmers (nyos) and of course radions I have recently really struggled with the newer people at their support. I don’t want to badmouth Echotech asall my previous experiences were very good.....not anymore. I had a dead light. The support said “send me a video of your light not working”

Lol

Anyway I just got the diffusers and found one of my light pucks had no screws! It was holding in place only with some adhesive/grease something....wow.i pulled 2 screws off the other puck and have 2 in each. Does anyone have a set of screws for a g4?

Thx

 

[Doran]

While I am very Echotech centric.....circ pumps returns, skimmers (nyos) and of course radions I have recently really struggled with the newer people at their support. I don’t want to badmouth Echotech asall my previous experiences were very good.....not anymore. I had a dead light. The support said “send me a video of your light not working”

Lol

Anyway I just got the diffusers and found one of my light pucks had no screws! It was holding in place only with some adhesive/grease something....wow.i pulled 2 screws off the other puck and have 2 in each. Does anyone have a set of screws for a g4?

Thx

Please remove post. No benefit or value in leaving this. I cannot edit/delete though the issues are correct