I have a RS S500 and I grabbed it used. Not sure how long the previous owner had it running but Im coming up on a year. So far zero problems and if something were to happen at least its in the garage so there wont be any house damage
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There wasn't any damage to the floor, thankfully - under the wood was a thin later of underlayment that was taped together over a concrete slab. The only reason the wood wasn't ruined is because I was standing right there when it happened. I'll say, it took every type of towel including washcloths in my house, every sheet, blanket and half my clothes in my closet to soak the water up. I was literally taking blankets off the beds. I had soaked laundry all over my front and back yard. But, was able to get all of the water up quickly. The leak happened at midnight but the next morning I rented a heavy duty dehumidifier from Home Depot for a day and was able to get the little that made it underneath the wood... that much laundry, and that heavy of loads burnt my washing machine up, but that's way cheaper than a new floor at least. But yeah, almost any other scenario the floor would have been toast, and surprised it wasn't anyway.Wonder what kinda of damage was done to your subfloor
I'm REALLY suprised a class action hasn't happened yet.I wish I knew what the collective damage amount was for consumers from red sea tank splits, in 2023 alone. I bet if that was ever quantified, some action might get taken.
No there was no sand, nor did I ever do anything to compromise the integrity of the silicone in any way. RS did not actually offer me $1000, they offered me a $1000 rebate if I purchased another RS Reefer 425 at full price.You know back in January when I got back into the hobby I was searching AIO aquariums Canada and most of the shops were out of stock. I however found waterbox Canada so I ordered from them. I was going to buy the RS because lower price but glad I didn't get a RS. Maybe it was good timing on my behalf but you know what really scares me? All the stock that's out there that some poor individual is going to buy and be saddened by the purchase.
BRS had a video out a week or so ago and he spoke about one of his big Red Sea builds that due to technical issues he had to use another Aquarium. I kind of posted something in line of (another Red Sea seam bust out) Ryan from BRS commented saying the tank was 3 years old and Red Sea told him to keep an eye open for any pieces of sand getting in between the silicone and glass.
The guy above that posted the video with the white bucket catching the water coming out of his front seam.. I don't think I could even see a single grain of sand in the video.
It's really sad and disheartening knowing that this is a person's passion and to have the aquarium take a leak just blows my mind. And for Red Sea to just offer $1,000? That's kind of a joke!
Yes I understand about the rebate, it still sucks for sure and they should've in GOOD FAITH replaced the tank.Hi Everyone, well my Reefer 425 failed last week. The silicone at the bottom of the front pane let go, and all the water gushed out at high pressure in under 10 minutes. Thankfully I was home so I was able to deal with this emergency situation as best I could. I was able to save most of the fish, but lost thousands of dollars of corals. If I hadn't been home when this happened, property damage would have been significant. Here are the answers to the initial questions in the very first post:
My tank is 3.5 years old and I bought it new. It is level and I never went anywhere near the silicone with a scrapper. As mentioned, there was a breach in the silicone at the front, bottom center of my tank.
It was bought form a retailer and very carefully installed as soon as I received it. It was handled gently at all times.
The cause of the failure was a defect in design and/or fabrication. There are many reported cases of similar situations at this point, indicating a somewhat generalized problem with RS reefer tanks IMO.
No there was no sand, nor did I ever do anything to compromise the integrity of the silicone in any way. RS did not actually offer me $1000, they offered me a $1000 rebate if I purchased another RS Reefer 425 at full price.