Ordered mine yesterday! Cant wait to set it up!
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So what pump do you suggest using with this ATO?
I purchased the unit from another online website, but thank you for stepping in and offering help.
I bought one online in late october and I really like it, minimal footprint and ease of use. It has worked great for me until these past few days. The alarm constantly goes off now. It started going off at random hours, really enjoyed it going off at 3 am multiple times. The top off will reach the maximum level within the allotted time interval and it never touches the alarm tab, but that doesnt keep it from randomly beeping for 10 minutes or more. Lately I have been getting annoyed with the beeping and just shut it off after waiting in hopes for it to stop. I even took it out to dry to see if maybe water somehow made it into the housing. No help there of course.
Contacted Hydor about it and currently waiting for response.
Paranoidobseshun... sorry to hear about the trouble with the unit. Hydor is usually pretty quick to respond. If you do not hear back in the next day or two and the unit was purchased from us, please let us know and we will be happy to step in and help you get the issue straightened out.
I know this an old thread but did you ever get this issue resolved?
I'm having the exact issue, alarm for no reason at first and now it just doesn't work.
Hi, Squadir! You are welcome to call our technical support team at 1-800-566-FISH (3474) if you'd like help troubleshooting your Hydor ATO.
If you purchased the device from us within the last 60 days, we can also replace it for you. You can get request a return online or over the phone with one of our team members.
thank you