hrdneglcry
Well-Known Member
Not sure about ordering fish online. First time I ever ordered fish from a distributor. Well I ordered Cichlods before and that was ok. But no recourse when things go very wrong.
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Saltwaterfish.com
- Thread starter hrdneglcry
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
hrdneglcry
Well-Known Member
They did refund part of my money. The problem was I ordered an eel 12-17 inches for $167 with shipping. I specified I wanted the largest one they had within that range. The eel I got was 8". And my eel which is 13" is trying to eat it. This is a big discrepancy and I would have rather not spent $50 on shipping for an eel of which size I can buy locally for $35. I expected them to send me a larger eel as a courtesy or to refund my whole amount. But I was mistaken. I think they should have told me they had no eels within that range. Sorry. They seem like a nice place. They stayed in touch with me. But and In the end I got an eel for the price they charge for thay size. But it is not wnat I ordered. And not close to what I ordered.
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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