Salty Underground - Great Customer Service!

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T-J

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I purchased 6 Berghia Nudis from Salty Underground. They were shipped overnight with a cold pack, but UPS didn't deliver them until after 7:00pm, and it was a typical Arizona summer day, over 105 degrees. Needless to say, all of the nudies were cooked.

I emailed Salty Underground and they immediately responded the next day. They put a large cold pack in the package this time, and we had it shipped to a UPS access point to avoid sitting on a truck all day. Well, by 10:30am the next morning, I had 6 very much alive nudies in my possession!

I managed to transfer all of them to the tank. Haven't seen them since. Hope they are chomping on some aiptasia each night.

Thanks Salty Underground!
 
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WHICH PART OF YOUR SETUP IS HARDEST TO REACH OR REMOVE FOR ROUTINE MAINTENANCE?

  • Glass behind or beside the tank

    Votes: 8 23.5%
  • Powerheads or wavemakers

    Votes: 3 8.8%
  • Sump or rear filtration chambers

    Votes: 5 14.7%
  • Skimmer or other filtration equipment

    Votes: 2 5.9%
  • Overflow or plumbing

    Votes: 7 20.6%
  • Lights or lids

    Votes: 0 0.0%
  • Mine is pretty easy to access!

    Votes: 8 23.5%
  • Other—tell us what I missed

    Votes: 1 2.9%
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