Seneye not connecting to SCA

[Frop]

Im trying to talk with their support at a rate of 1 email per day due to both our schedules. Last I left off they said it should work just it was antivirus issue. I totally deleted my antivirus and tried it but it didn't work. So I installed it again.

Has anyone had this problem where their Seneye won't connect to the app on the computer? I got my device used. Apparently the support set it to my account. Not sure if there is a setting or something strange I missed Willing to try it on another windows computer but I'd need to bring it into work at that point.

 

[Ashish Patel]

 

[Ashish Patel]

since i have gotten the seneye 3 months ago I have only be lucky enough to get it connected for the first month.. However, at that time was not measuring PAR as I had nothing in the tank.. I thought it was my old Windows computer but learned that others have similiar issues.

I am surprised they are not active on Reef2Reef. During the time the PAR meter was working it was nothing but excellent but of course at that time Reeflink decided to go offline for 5 hours until the lights of course turned off..

I seriously hope their is a software update since i really would like to measure my par before glueing these frags down

 

[Ashish Patel]

 

[Frop]

Not sure what's going on but mine is working.




I had to get tech support to set mine up. It was a firmware update it needed I believe.