Shout it to Avast Marine

[DW66]

Last night I received the plank feeder I had ordered. A couple parts were not correct, and I emailed Avast about it.

This morning in my email there was a reply from Dan at Avast apologizing for the problem, asking for a little clarification on the incorrect parts.

30 minutes later I had a receipt in my e-mail for the replacement parts.

Top notch customer service.

 

[dschuffert]

That is good to hear. I have always had great customer service and experience with Avast Marine products. They have exceeded my expectations on warranty and customer support (and product design and quality too).

 

[Falcar]

I've had mixed results with the media and Kalk reactors, but the plank is awesome and their support has always been top notch!