Shoutout to Reef Breeders

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satx22

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Excellent customer service from ReefBreeders. I had an issue with my Photon V2 after saltwater mist got into the fixture, and instead of just telling me to replace parts, they took the time to help me troubleshoot the problem.


Logan and Liam were extremely responsive, asked for detailed photos, reviewed the situation, and helped me narrow down what needed to be replaced. I never felt like they were trying to sell me something I didn’t need.


Hands down some of the best customer service and response times I’ve experienced from a company. ReefBreeders has definitely earned a lifetime customer.


— Christopher Castillo
 
Christopher, thank you for taking the time to post this. Logan and I appreciate it. 🙂

I’m glad we were able to help get everything narrowed down and taken care of for you. We’ll be here to help whenever you need it. Messages like this mean a lot to us, especially when someone takes the time to share their experience publicly.

Thank you again for the kind words and for supporting ReefBreeders. 🙏
 

WHAT KIND OF SUBSTRATE ARE YOU RUNNING ON YOUR TANK?

  • Bare bottom

    Votes: 2 25.0%
  • A shallow bed of fine sand

    Votes: 2 25.0%
  • A shallow bed of coarser sand

    Votes: 2 25.0%
  • A deep sand bed

    Votes: 1 12.5%
  • Mixed substrate or varying sand depth

    Votes: 1 12.5%
  • Some other substrate (posted in the comments)

    Votes: 0 0.0%
  • I don’t have a reef tank yet

    Votes: 0 0.0%
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