Simplicity dc120 skimmer has excellent service

[jeffrey750750]

My skimmer went down 10 days ago just before vacation. I called the company when I returned. I've owned the unit 15 months and took care of my issue without hassle. Very impressed, they sent a new power supply, controller and new pump.

 

[SeaJay]

I have a DC240 and love it. The one time I called the owner of the company answered the phone and helped me. I believe the unit is every bit the quality of units 2-3 times the cost and the customer service can’t be beat.

 

[jeffrey750750]

Good to hear, I'm happy

 

[Blue Ring Octopus]

Yeap, they have helped me every time that I have reached out to them, I prefer to call, and they answer the phone. I have the 240 model.

 

[jeffrey750750]

Yeap, they have helped me every time that I have reached out to them, I prefer to call, and they answer the phone. I have the 240 model.

I'll definitely buy another one for my next tank. Your screen name caught my eye. I was at tropicorium in Michigan about 13 years ago they were selling a blue ringed octopus. They would only sell to those who had the antidote in case you were bit..lol

 

[Blue Ring Octopus]

We had an LFS that regularly sold Blue Ring Octopus they are beautiful, funny I googled the name, I googled the image and my stupid brain wrote Blue Spot Octopus.