Sump leaking Trigger systems

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ts47

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I bought a new Trigger Ruby 36 sump 18 months ago to setup my used 120. First tank (never call it a prototype around my wife) and have had leaks. Some seem intermittent. I assumed water seeping out from under sump was accumulated drips from plumbing. I am beginning to think sump was always a problem and now just worse. Changed my overflow and cleaned all salt remnants from tank, pipes and stand. Only water is now seeping out from under the sump, rest of stand is dry. Trying to picture how seams could weep. Tank is in garage so not an emergency when water escapes onto floor but volume is increasing suddenly. Two part question:

I don't see any contact information on Trigger web site. Do they offer support?

Secondly, when I fix this should I try to swap out a new sump of same model in one go, or cobble together an interim solution with a stock tank or something. Challenge would be filtering feed from overflow.

Not bashing Trigger, just need some advice
 
definitely need to figure out where the leak is coming from. never heard of a trigger sump leaking but anything is possible. if you bought new you may get some support. reach out to the company you bought from. you can always throw a 20 gallon cheap tank in there for a make shift sump until you figure out a resolution
 

IF YOU HAD TO OPERATE EVERYTHING ELSE MANUALLY, WHICH AUTOMATED SYSTEM WOULD YOU KEEP?

  • Auto top-off

    Votes: 45 57.7%
  • Automated dosing

    Votes: 5 6.4%
  • Mechanical filtration / roller filter

    Votes: 4 5.1%
  • Automated water testing

    Votes: 3 3.8%
  • Automatic feeding

    Votes: 1 1.3%
  • Lighting schedule

    Votes: 13 16.7%
  • Controller and remote monitoring

    Votes: 3 3.8%
  • Leak detection and emergency shutoff

    Votes: 1 1.3%
  • Automatic water changes

    Votes: 2 2.6%
  • None. I prefer to operate everything manually

    Votes: 0 0.0%
  • Something else (explain in the comments)

    Votes: 1 1.3%
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