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LegendaryCG

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So I contacted BRS support yesterday because I believed an order I placed arrived with the wrong parts, turns out it was my own fault and I selected the wrong kit for my RODI filter replacement. Ok no big deal I ordered the new stuff yesterday afternoon, *TODAY* it shows up on porch. I did not request overnight and I did not select it but apparently support decided to rush it to me. THANK YOU BRS TEAM
 
So I contacted BRS support yesterday because I believed an order I placed arrived with the wrong parts, turns out it was my own fault and I selected the wrong kit for my RODI filter replacement. Ok no big deal I ordered the new stuff yesterday afternoon, *TODAY* it shows up on porch. I did not request overnight and I did not select it but apparently support decided to rush it to me. THANK YOU BRS TEAM
They are the best!!!
 
So I contacted BRS support yesterday because I believed an order I placed arrived with the wrong parts, turns out it was my own fault and I selected the wrong kit for my RODI filter replacement. Ok no big deal I ordered the new stuff yesterday afternoon, *TODAY* it shows up on porch. I did not request overnight and I did not select it but apparently support decided to rush it to me. THANK YOU BRS TEAM

Thank you for the kind words! Glad the customer service team was able to help you :D I'll be sure to pass this message along!
 

WHAT DO YOU ALWAYS RUN OUT OF AT THE WORST TIME?

  • Salt mix

    Votes: 10 16.1%
  • Fish or coral food

    Votes: 4 6.5%
  • Test kits or reagents

    Votes: 4 6.5%
  • Filter media or replacement fleece

    Votes: 4 6.5%
  • RO/DI filters or supplies

    Votes: 10 16.1%
  • Fragging and repair supplies, like glue or epoxy

    Votes: 7 11.3%
  • I keep a backup of everything

    Votes: 18 29.0%
  • Other (Post in the comments)

    Votes: 5 8.1%
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