Syna-g app wont let me select gyre

Discussion in 'Maxspect' started by Justfebreezeit, Mar 14, 2019.

  1. Justfebreezeit

    Justfebreezeit Valuable Member

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    Just got the ICV6 today to connect my Xf-330s. Everything went well till I try to select the gyre controller. It comes up that it found it but it wont let me click the white circle to select it.

    I have a ticket in with maxspect but was curious if anyone on here has had this problem/a fix for it. I'm using android.
     

  2. csmaxspect

    csmaxspect Member R2R Supporter Gold Sponsor

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    Hi, thanks for your support. This is customer service from Maxspect. It looks like a little bit signal jam. Please kindly help to reset the controller and add it again in Syna-G APP.The Methods is: 1st cut the power of the controller; 2nd Press and hold the dial of the controller while reconnecting the power, then you could enter System Setup Page; 3rd On System Setup Page, turn the dial to select "Option 2 Reset". 4th Try to add it again in Syna-G APP. Please give it a try and share us with update.
     
  3. Justfebreezeit

    Justfebreezeit Valuable Member

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    Just finished and it worked beautifully. Thank you for the instructions!
     
  4. csmaxspect

    csmaxspect Member R2R Supporter Gold Sponsor

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    Noted and thank you too
     
    Justfebreezeit likes this.
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