Syna-g app wont let me select gyre

[Justfebreezeit]

Just got the ICV6 today to connect my Xf-330s. Everything went well till I try to select the gyre controller. It comes up that it found it but it wont let me click the white circle to select it.

I have a ticket in with maxspect but was curious if anyone on here has had this problem/a fix for it. I'm using android.

 

[csmaxspect]

Hi, thanks for your support. This is customer service from Maxspect. It looks like a little bit signal jam. Please kindly help to reset the controller and add it again in Syna-G APP.The Methods is: 1st cut the power of the controller; 2nd Press and hold the dial of the controller while reconnecting the power, then you could enter System Setup Page; 3rd On System Setup Page, turn the dial to select "Option 2 Reset". 4th Try to add it again in Syna-G APP. Please give it a try and share us with update.

 

[Justfebreezeit]

Just finished and it worked beautifully. Thank you for the instructions!

 

[csmaxspect]

Noted and thank you too