Recently I've experienced quite the tank crash, loosing all of my clams, most of my SPS and Zoa's and a few LPS's.
My reef went from this:
To this:
All of this started after I started using Nualgi because of their claims of clearing out all the algae in the aquarium. I tried it because of the film algae on the glass, other than that I had zero algae issues. Since the algae outbreak I've changed all of my light bulbs "they were 9 months old", and changed my RO/DI filters "even though I was still getting zero TDS". Which leads me to believe that the issue is coming from the Nualgi, it's the only thing I've changed in the tank. So I sent them an email asking what was the cause of the problem and they replied asking tank background, water params, etc which I answered.
This was their response:
My response to their message:
Do you think the cause of my tank crash could be the Nualgi?
My reef went from this:
To this:
All of this started after I started using Nualgi because of their claims of clearing out all the algae in the aquarium. I tried it because of the film algae on the glass, other than that I had zero algae issues. Since the algae outbreak I've changed all of my light bulbs "they were 9 months old", and changed my RO/DI filters "even though I was still getting zero TDS". Which leads me to believe that the issue is coming from the Nualgi, it's the only thing I've changed in the tank. So I sent them an email asking what was the cause of the problem and they replied asking tank background, water params, etc which I answered.
This was their response:
Once again, we are sorry for your loss. With so much water under the bridge it is hard to pinpoint a reason. As you may know, Nualgi is working extremely well in thousands of tanks. So it is logical to conclude that the reason for your loss is either a pathogen or parasite entering your tank or Nualgi reacting with something. With limited information we are unable to say which one it is. At the very least we expect our customers to reach out to us as soon as they see an issue crop up during Nualgi dosing. If we cannot understand what reaction Nualgi is causing then we simply ask that it is not dosed any further and any excess nutrients causing algae be exported through water changes and other nutrient removers. As you know we shipped you a sample in April and to have a complaint in September does not give us a reasonable opportunity to right something going wrong.
Just as it is important to you to find out what could have happened, it is also important for us to figure this out so we can prevent reoccurrence. To this end we work with an aquarium maintenance company that maintains a large number of tanks and have been in the business for 30 years. They help us troubleshoot user issues and are supported by a marine biologist. They spent considerable time reviewing your information and based on their reading of your situation, here are some thoughts from them.
1. In case of a die off of this magnitude, we believe the phosphate levels cannot be as low as 0.003.
2. A parasite in the aquarium is often a reason for fish and coral death.
3. In my experience, refugiums have been a source of tanks crashing. I never recommend them to my clients.
4. I generally recommend a sand bed of no more than ½†to 1/3â€. Anything more than this is a trap for detritus and cause of excess nutrients and algae.
5. Chris was dosing 12 ml for a 220 plus 40 gal sump. After allowing for rock and sand displacement, it appears he overdosed by 3 ml per week!
I am sure you will not find this to be a conclusive explanation and we wish it was otherwise. However under the circumstances, this is the best we can offer.
My response to their message:
In case of a die off of this magnitude, we believe the phosphate levels cannot be as low as 0.003.
SO the excessive Hair Algae growing in the tank isn't using up the phosphates causing a low reading?
2. A parasite in the aquarium is often a reason for fish and coral death.
I haven't had any fish deaths, and the corals are dieing due to being covered in algae. The corals that are near the powerheads where the flow is strong are not dieing because the algae cannot cover them.
3. In my experience, refugiums have been a source of tanks crashing. I never recommend them to my clients.
So a refugium with just Chaeto, and 3 types of Caluerpa is a bad thing? No sand or rock, just algae and a light...
4. I generally recommend a sand bed of no more than ½†to 1/3â€. Anything more than this is a trap for detritus and cause of excess nutrients and algae.
I've never heard anyone suggest this unless they full on love bare bottom tanks.
5. Chris was dosing 12 ml for a 220 plus 40 gal sump. After allowing for rock and sand displacement, it appears he overdosed by 3 ml per week!
I dosed what you told me to dose in the email you sent me when I signed up...
Do you think the cause of my tank crash could be the Nualgi?