TB Aquatics Better than A++++++++++++

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mike_dani

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Wow I placed an order nothing huge just an order today around 11:00am at 12:30 Brian calls me to my amazement....... He says hey Mike (like he has known me for years) I am packing your order and I have an issue, one of your items I am back ordered on and I want to give you a few options. I was like options I the consumer have options wow not used to this with online ordering but shot. Brian goes on to let me know what my options are, I choose and got about my day. When I got home I had a UPS tracking number with a stand alone email from Brian recapping our conversation earlier in the day.

I want you all to know Brian is a stand up guy and I appreciate it....Brian will be the one who I order my Digital Aquatics stuff from here in the coming weeks as I have been trying to find a vendor like this guy.

Thanks Brian
Your the man.
 
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WHAT’S USUALLY THE FIRST CLUE THAT SOMETHING IS OFF IN YOUR REEF?

  • A fish’s behavior or appetite changes

    Votes: 12 15.8%
  • A coral looks different or stops opening normally

    Votes: 46 60.5%
  • Water clarity or surface appearance changes

    Votes: 11 14.5%
  • Equipment sounds or flow seem different

    Votes: 8 10.5%
  • A test result catches my attention

    Votes: 16 21.1%
  • Algae or other growth starts changing

    Votes: 15 19.7%
  • I usually notice when the problem is already obvious

    Votes: 4 5.3%
  • It depends on what’s going on

    Votes: 16 21.1%
  • Other (Post in the comments)

    Votes: 1 1.3%
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