Three strikes for LiveAquaria

[scchase]

In the past year I have had two shipments that got delayed in excess of 3 days, both ended up being total losses but today took the cake. I was supposed to receive the Bali Aquacultured False Personifer Angel that has been on Divers Den for about a week instead I received the fish in the attached photo. The amount of mistakes that have happened has just got to the point of ridiculous. Have to wait till tomorrow to see what they say but really !!!!!! The two fish aren't even close to being the same other than in size.

 

[scchase]

Fish is fine by the way but needed to get a clear pic on a white background.

 

[scchase]

What I was supposed to receive.

 

[scchase]

What I received

 

[Crabs McJones]

Reminder;
Outside comments are not permitted in vendor feedback threads. This is to keep the thread clean so that hopefully the vendor @LiveAquaria can help the consumer with their issue.
Thank you

Crabs

 

[scchase]

Didn't actually mean it to be a vendor feedback thread. That time has come and gone now.

Reminder;
Outside comments are not permitted in vendor feedback threads. This is to keep the thread clean so that hopefully the vendor @LiveAquaria can help the consumer with their issue.
Thank you

Crabs

 

[scchase]

Basic end result was I got a refund. My fish was sent somewhere else so someone got lucky, I got to keep the damsel for free. What really kinda ticks me off is despite their mistake and that an identical fish to mine will be available tonight I will not be able to purchase that one at the original price. Also Live Aquaria does not respond to vendor feedback posts so this thread is mostly pointless.