I have been struggling with my trident since day 1. I am all but convinced I got a bum unit and all of my attempts at help from Bulk Reef Supply and Neptune have been met with either a 'user error' or 'live with it' emails. Take a look at my Alkalinity and Calcium. I have my unit set up to stop dosing kalkwasser once my alkalinity hits a certain level (which it did at the peak on the right hand side of the graph). What was odd is that my alkalinity dived but my calcium didnt. What could be causing this? I could have swore the general rule of thumb is that a tank will equally consume alkalinity and calcium. Thank you in advance