TRIDENT READS

[HOLYREEFER]

Hey guys i just reconnected my trident after not having any reagents.
I re calibrated the unit twice only for my CA to be read obviously wrong. Can someone help shed light on how to fix this?
I‘ve run a combine test twice only for it to come back “No water sample”

Please advise on how to get around this

 

[SuncrestReef]

How long was your Trident offline? If longer than 72 hours, did you run the Trident Shutdown task? That's required to prevent the lines from getting clogged. See https://www.neptunesystems.com/getstarted/trident/shutdown/

I'd try flushing the sample line. Disconnect the sample line from the Trident, then attach it to a small syringe full of water. Use the syringe to force water through the line, hopefully pushing out anything that's obstructing it.