Trident stuck in initialization

SaracensRugby

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Like it says, it has been stuck in this mode for several hours. And has not completed any tests in over 24 hours. I tried unplugging and plugging back in, but went right back to it. Advice?
 
Is this a new unit that you just installed. or has it been in use already. If it's been in use try checking the sample line for clogs.
 

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