- Joined
- Oct 30, 2019
- Messages
- 32
- Reaction score
- 110
Hi guys,
I finally got my triton test kit in the mail and want to send off samples as soon as possible. I have two issues...
First, my test kit came in a weird box. It came with postage, which is awesome.. but the box is very flimsy and there isn't a way to seal it unless I tape it up. Has anyone used this new box to ship it back to triton? Do you think I should just buy another box to ship it back? It's frustrating to pay $50 for a test kit only to have it come with such a flimsy return box. Also, their instruction card shows a picture of their old box which was much sturdier and had an adhesive strip so you could reseal it for shipping back the tests. So the instructions are outdated and not very helpful on this front. I really don't want it to get messed up or lost because of this box. What do you guys think? Here are the pics of the box:
Second, after I registered on their website they said they would send me a confirmation email to set up my account. It's been a while and I haven't received an email. Does it usually take a long time for them to send you an email or complete registration?
Any and all advice is appreciated!
I finally got my triton test kit in the mail and want to send off samples as soon as possible. I have two issues...
First, my test kit came in a weird box. It came with postage, which is awesome.. but the box is very flimsy and there isn't a way to seal it unless I tape it up. Has anyone used this new box to ship it back to triton? Do you think I should just buy another box to ship it back? It's frustrating to pay $50 for a test kit only to have it come with such a flimsy return box. Also, their instruction card shows a picture of their old box which was much sturdier and had an adhesive strip so you could reseal it for shipping back the tests. So the instructions are outdated and not very helpful on this front. I really don't want it to get messed up or lost because of this box. What do you guys think? Here are the pics of the box:
Second, after I registered on their website they said they would send me a confirmation email to set up my account. It's been a while and I haven't received an email. Does it usually take a long time for them to send you an email or complete registration?
Any and all advice is appreciated!