- Joined
- May 29, 2025
- Messages
- 166
- Reaction score
- 204
- Location
- SF Bay Area
- What state or country do you live in
- California
@exnisstech Yes, your rollers already have our standard one-year warranty for manufacturing defects. Since you purchased directly from our website, you also get the extra six months, bringing that to 18 months total. Both are already in place and don’t depend on your fleece subscription.
For the Auto-Refill lifetime coverage, which also includes accidental damage, we can check that for you. Please email your subscription confirmation to [email protected] so we can match it with your roller order, confirm the coverage status, and check why your orders appear separately in your account.
For the Auto-Refill lifetime coverage, which also includes accidental damage, we can check that for you. Please email your subscription confirmation to [email protected] so we can match it with your roller order, confirm the coverage status, and check why your orders appear separately in your account.

Mine delays longer than I like so I may see about changing it. Thanks