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Thank you! I’ll follow the directions in the email and will get back to you on how things go.Hey @Tanks4theMemories
We're really sorry you ran into this issue.
The stand arrives pre-assembled for convenience, but in rare cases we have seen stands shift or torque slightly, most likely from rattling/vibrations during transit. That’s why our first recommendation was to check and adjust the leveling feet. If one or more feet are not making solid contact before the tank is placed on the stand, the frame can sometimes settle unevenly as weight is added, which can make the tank look like it is sitting out of square.
That said, this type of adjustment should be done with the tank off the stand, since the stand has much more adjustability without weight on it. The next thing to check would be the fasteners around the inside top frame of the stand. Use a square to check the inside corners, then using the appropriate Torx bit, the fasteners can be loosened slightly, the stand squared up, and then re-tightened.
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