Upgraded shipping?

Discussion in 'Bulk Reef Supply' started by Wbrian, Dec 29, 2017.

  1. Wbrian

    Wbrian Active Member

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    So I wanted the upgraded shipping (1-3 day free shipping) when I placed my order for an XR15 and a Reeflink. I thought I'd get it on the 26-28th time frame. I ordered in time to get it out that day (the 22nd). Well somehow it didn't get upgraded and sat ignored in the BRS warehouse until after Christmas. The finally went out to UPS as 7 day shipping (ground?) so for UPS they don't move a package when they can, only when they have to. So the plan is for a Jan 2 delivery. So it's been sitting on a truck somewhere in MN since 12/26/27, and won't move again until it has to to get to me on the 2nd some time.

    It's just very frustrating.
     
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  2. Wbrian

    Wbrian Active Member

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    Just to clarify, I'm certain I did something wrong in the ordering process. Not blaming BRS. Just needed to vent a little.
     
  3. Mrx7899

    Mrx7899 Well-Known Member

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    I love BRS but shipping is a little on the slow side compared to other places
     
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  4. Bulk Reef Supply

    Bulk Reef Supply Well-Known Member R2R Supporter Gold Sponsor

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    Can you PM me your email address and/or order # so I can take a look into this?
     
    Wbrian likes this.
  5. Wbrian

    Wbrian Active Member

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    Sent. But don't sweat it if you don't get to look into it. It'll get here...
    :)
     
  6. Jimmy Lee

    Jimmy Lee Valuable Member R2R Supporter Build Thread Contributor Reef Tank 365

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    just that time of the year.....I hate it!
     
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