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It’s a huge issue for them and why pretty much every fish I’ve ever gotten has had ich or velvet. Some fight off ich. Velvet has taken over because of what you describe.
In truth, most LFS keep fish in low levels of copper to keep it from taking over until it goes to its new home (keeps it contained from taking over). Add to that the short amount of time most fish remain in inventory and you have your answer.
I guess that makes sense, especially for ich, but the way velvet is described you would think it would just wipe everything out in a couple of days without serious intervention.