Versa Pump wont calibrate

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Mikedawg8898

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Hello, i am having issues with my Ecotech Versa Pumps. i originally purchased 2 of these pumps from my LFS. when i got home, i set them up per the instructions to be used for AWC. After setting up the tubing and getting these hooked up to Mobius, i began trying to calibrate these pumps. I spent over a week trying to get these 2 calibrated to 3785mLs (1 gallon) and could never get them to calibrate to anything above 3650mLs with most calibrating to 3500-3550mLs in 15 minutes. I contacted Ecotech Marine customer support and they warrantied both pumps and i just received the new ones and having the same exact issue. In the service ticket, they said the pumps had no issue they could find even though i couldnt get them calibrated after trying about 15 times each per pump on the original set i had. Now today i am in the same boat and not able to get these calibrated to 3785mLs and this time instead of running them for 15 minutes, i ran 5 calibrations for 1 hour, and then another 5 calibrates for 20 minutes each. i have tried to calibrate the pumps about 10 times. i have reopened my support ticket today and waiting to hear back currently on what i should do.

Also There is no air in the lines and they were primed before calibrating.

Any tips and tricks would be appreciated
 
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SPR1968

No, it wasn’t expensive dear....
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I can’t answer the specific question, but I can bump the thread to see if we can get you some help
 
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Mikedawg8898

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Thank you, I greatly appreciate it. I have a support ticket that’s being worked on and looked at but haven’t heard back yet this morning. I sent over the information requested and they forwarded to their engineers
 
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