Vertex Aquaristik Customer Support

Matt Paluck

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Feb 9, 2019
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Texas
Hi, has anyone had any issues with Vertex customer support? I have a skimmer that broke and have been trying to contact them by phone and email, but have not been able to reach anyone. I am just wondering if there is a different way that I can reach out to them to try and get a pump replaced or possibly fixed. Does anyone know them or know of a better contact to reach them? Any help would be wonderful.
 
Theres your answer... :(
 
You have insufficient privileges to reply here.

IF YOU HAD TO OPERATE EVERYTHING ELSE MANUALLY, WHICH AUTOMATED SYSTEM WOULD YOU KEEP?

  • Auto top-off

    Votes: 60 57.7%
  • Automated dosing

    Votes: 6 5.8%
  • Mechanical filtration / roller filter

    Votes: 4 3.8%
  • Automated water testing

    Votes: 3 2.9%
  • Automatic feeding

    Votes: 1 1.0%
  • Lighting schedule

    Votes: 20 19.2%
  • Controller and remote monitoring

    Votes: 4 3.8%
  • Leak detection and emergency shutoff

    Votes: 2 1.9%
  • Automatic water changes

    Votes: 3 2.9%
  • None. I prefer to operate everything manually

    Votes: 0 0.0%
  • Something else (explain in the comments)

    Votes: 1 1.0%
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