I purchased a Seneye some time back to monitor a tank I was setting up new. It has actually been used to monitor ammonia on a couple of new builds. Even though I have used it for the Ammonia readings, I bought it primarily for the PAR meter and it has worked well for me...... Until this weekend!
This weekend I installed the Aquaticlife Hybrid over the tank and needed to check par and change settings on my Hydra's accordingly. I pulled out the Seneye to get some readings, plugged it into the computer, and found that I can't use it for PAR readings anymore. At least not until I pay another $60 to Seneye, which I have NO intention of doing.
Apparently they recently released a software update for the Seneye, basically a firmware update for the sensor and a new HUD for the computer. Cool, I like that they are working to improve the sensor and releasing updates. The problem is that they rendered the light meter functions useless and turned them off forcing you to upgrade to continue using it. Upgrade at the cost of $60. Upgrade a sensor that worked just fine without the upgrade. Forced you to upgrade by essentially bricking the product, rendering it useless unless you pay them more money.
I, for one, will not support a company that thinks they can run a business in this way. I have already purchased their product, recommended it to others, purchased replacement slides, etc. However, I WILL NOT be held ransom by the company that I purchased my product from and will be purchasing a PAR meter from a reputable company that doesn't hold their products ransom, demanding more money to restore functionality that they removed.
This weekend I installed the Aquaticlife Hybrid over the tank and needed to check par and change settings on my Hydra's accordingly. I pulled out the Seneye to get some readings, plugged it into the computer, and found that I can't use it for PAR readings anymore. At least not until I pay another $60 to Seneye, which I have NO intention of doing.
Apparently they recently released a software update for the Seneye, basically a firmware update for the sensor and a new HUD for the computer. Cool, I like that they are working to improve the sensor and releasing updates. The problem is that they rendered the light meter functions useless and turned them off forcing you to upgrade to continue using it. Upgrade at the cost of $60. Upgrade a sensor that worked just fine without the upgrade. Forced you to upgrade by essentially bricking the product, rendering it useless unless you pay them more money.
I, for one, will not support a company that thinks they can run a business in this way. I have already purchased their product, recommended it to others, purchased replacement slides, etc. However, I WILL NOT be held ransom by the company that I purchased my product from and will be purchasing a PAR meter from a reputable company that doesn't hold their products ransom, demanding more money to restore functionality that they removed.