That stinks...
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Did waterbox say they didn't arrive yet?Still waiting for the shipment of mine. Apparently the Pros haven't even arrived in US yet? That's disappointing. Normally they arrive before the release date and ready to ship on the date.
Totally agree with you. I've been paying rent at 2 different homes just to keep from killing all my livestock. I've been planning on setting this up before moving my old tank over so the transition could go well. @Waterbox Aquariums do you know when the pro systems will be here?The waterbox website now says available July 15 for the 170.4/5. When I ordered it the website said June 14. That really blows. I have fish coming out of QT this week that I planned to put in the new aquarium because I thought it would be here this week at the latest. The least they could have done is warn people as soon as they found out they weren't going to make their date. That's a HUGE strike against them in my book.
So any idea when the 170.4/5 will be shipping to customers?Yes, we have some delays with the Pro and Peninsula models. As much as we hate to push back dates for these new models we had to make some changes with the design of the cabinets and gate valve. These designs bring improvements to the models and we would rather have to delay the arrival than to put out a product we felt needed improvement.
Yes, we have some delays with the Pro and Peninsula models. As much as we hate to push back dates for these new models we had to make some changes with the design of the cabinets and gate valve. These designs bring improvements to the models and we would rather have to delay the arrival than to put out a product we felt needed improvement.
Yes, we have some delays with the Pro and Peninsula models. As much as we hate to push back dates for these new models we had to make some changes with the design of the cabinets and gate valve. These designs bring improvements to the models and we would rather have to delay the arrival than to put out a product we felt needed improvement.
Post some pics!My 100.3 order originally scheduled to ship June 1st got pushed to June 20th. It arrived today and is sitting in garage. I am out of town and as the timing gods would have it, I won't be back home until tomorrow evening. I think I know what I'm doing this weekend. We'll see how things shake out.
This is the new model.
Thank you for the update, and explanation of what happened. Having been in manufacturing and logistics, I understand how these setbacks happen. Hope things run smoother for you.Early this month we had moved the estimated availability date to July 15th as that is when we received our shipment of cabinets for the Pro models and they were damaged in transit and had to be returned to the factory. The design for the larger models had to be modified a bit as well especially on the Peninsula models. That was delay number one. We have just now had to move estimated arrival date to beginning of August now due to having to redesign the plumbing and gate valve. We hate delays, but stand by our attention to detail and quality. The Pro models are leaving our facility now and have roughly a 20 day transit time to our LA warehouse then we will start to ship out pre-orders. We are aiming to beat our beginning of August estimate and doing everything in our power to speed this process up. We appreciate the patience of everyone who has a pre-order in.
Post some pics!
@Waterbox Aquariums any suggestions for my questions above?Went on the Waterbox website and looks like they added a few things. I'm not a big fan of check valves, is there a way we can remove this? Will there be any lids available for the sump? Basically everything should be able to have a lid except the skimmer chamber. If this will go on carpet, do you recommend anything underneath the cabinet, like a sheet of plywood, to make adjusting the feet easier and also from the feet digging into the carpet and pad?
I like that you can remove the "Waterbox" badge on the stand for a cleaner look. I'll be keeping mine on but that's a nice feature.
Went on the Waterbox website and looks like they added a few things. I'm not a big fan of check valves, is there a way we can remove this? Will there be any lids available for the sump? Basically everything should be able to have a lid except the skimmer chamber. If this will go on carpet, do you recommend anything underneath the cabinet, like a sheet of plywood, to make adjusting the feet easier and also from the feet digging into the carpet and pad?
I like that you can remove the "Waterbox" badge on the stand for a cleaner look. I'll be keeping mine on but that's a nice feature.