Waterbox Aquariums

That's so weird. Maybe it's the bigger tanks because I ordered a 20g cube and it shipped next day and I got it a day after that.
 
Well after 9 or 10 messages I finally get a reply from them. Guess we will see how this goes. Now I have to store the broken tank until who knows when. This is the first tanks I have ever ordered online and most likely my last. Just more trouble than its worth. LFS only for tanks buy it take it home set it up. Its faster and your in control.
 
I think the company grew so large. A. No stock for demand. And for service. This is just a guess as I dont have mine yet and havent had to contact them. But when they were newer they were able to have that good quick service. Now with so many tanks going out and the sales through the roof. They cant keep up with issues. And/or. Maybe they dont care to be as responsive or issues or replacements anymore since the sales are booming.
 
I was about to order a waterbox & I read this. Does anyone have any update review for waterbox? I'm thinking about the 30.2 gallon model & stand. thanks
 

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IF ONE SYSTEM FAILED WHILE YOU WERE AWAY, WHICH WOULD WORRY YOU MOST?

  • Power or backup power

    Votes: 15 31.3%
  • Heating or cooling

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  • Auto top-off

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  • Return pump or water circulation

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  • Plumbing, overflow, or leaks

    Votes: 5 10.4%
  • Tank sitter or remote monitoring

    Votes: 2 4.2%
  • Electrical failure of some sort

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