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Sorry to hear that , Does the motor have any vibration at all.Wow, I have to say that my pump is not working, after less than a week, ugh... @premiumaquatics just ordered through you guys, do you cover at less than a week after purchase? Please message me or I will contact Jason I guess, maybe I will switch out to something like a tunze, this is not good!
Sorry to hear that , Does the motor have any vibration at all.
Check the pins on the cable connection and look for discoloration on the points of contact, the connection seems to be a troublemaker, I hope It's something simple.
@Perry tough break, I knew when I purchased this it was a gamble and was really hoping that it was a sleeper. If I remember this was the only power head you were running in the cube, to have a failure could have been ugly.Sadly I did check the pins, and the middle pin was disconnected/broken away from fixed location and stuck in the female end of the plug, obviously a bad pin connection/poor soldering job... Ugh, I am working with Luke @premiumaquatics , where I ordered, may try a tunze pump instead, but maybe I should try another puck, hmm.....
@Perry tough break, I knew when I purchased this it was a gamble and was really hoping that it was a sleeper. If I remember this was the only power head you were running in the cube, to have a failure could have been ugly.
Mine Is supplementary so I took that chance. I don't think I would trust this or any new device as a sole method of flow. Same reason I am waiting a year to purchase the COR return pump.
Good Luck with your tank.
@Perry How did everything turn out on serviceI may just keep this pump and use as the tank matures, @Ricardo@Coralvue message me, the pin on the pump side, male center pin, has broken off, likely why the pump not responding. I only seated the connection a few times, I think maybe one slipped through the cracks at QC. The pump is less than 2 weeks purchased, and only in action for 3 days before failing. Maybe I can warranty and replace the pump directly? Hope to hear from you my friend Cheers!!!
@Perry How did everything turn out on service