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So what did they determine the issue being? I am trying to decide between the Apex and ProfiLux. I am seeing more and more of these issues.It took a little over 72 hrs for a support fix, the system crashed on Saturday, Tuesday support got it functional until Wednesday morning before 7 it shutdown again.spent 3hr with support to correct the issue.the heaters are in outlets 4&8 the lights were the issue today.