WWC do honoring free shipping?

Dec 30, 2025

Coralsdaily

Well-Known Member

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Placed a sizable order with WWC during their holiday promotions. While shopping the website indicated a very specific goal ($300) to unlock free shipping. So as anyone would I stuffed the cart to ensure I cross that theeshold.

A day after the order was placed WWC sent out a marketing email stating that until this order is shipped, I can add more items onto the order at no extra shipping charge. Out of curiosity (and truly interested in a few pieces) I placed a second order. All was good no extra shipping was charged as promised.

Fast forward to today- received an email from WWC stating a shstem error has occurred and that free shipping offer does not apply to sale event- this was not explicit during the sale and was never communicated. Now I am being asked to chip out an additional $40 for this order that I’ve already piled mile high to satisfy the free shipping threshold?

Has anyone else experienced this? I do not like this and find this to be a cheap bait and switch trick that only unethical businesses pull. I sent WWC a string worded email to express my sentiment. And now considering reporting this to FTC, FCC and the BBB…

HOW MUCH DOES A FISH’S FEEDING REQUIREMENTS AFFECT YOUR STOCKING DECISIONS?

A lot! - I avoid fish that require frequent or specialized feeding
Votes: 20 34.5%
Quite a bit, but an automatic feeder can change my answer
Votes: 8 13.8%
It depends on whether my nutrient export can handle it
Votes: 8 13.8%
It depends on how badly I want the fish
Votes: 12 20.7%
Not much. I’m willing to adjust my routine
Votes: 9 15.5%
Not at all. Feeding demands don’t limit my stocking choices
Votes: 9 15.5%
I usually learn about the demanding feeding schedule after buying the fish!
Votes: 2 3.4%
I haven’t really considered this before
Votes: 4 6.9%
Something else (see my comments in the thread)
Votes: 2 3.4%