Yea their customer service isn't what it should be. I emailed them twice before I purchased all the plumbing for the manifold to see what size I would need to connect to the tank. They didn't even reply with my work hours I can never get ahold of anyone on the phone for support.
27 3/4 " wide and. 17 1/4" deep of usable space for a sump on the 350 just measured mine. Would not think it would fit the way you would want it to. It does have a small sump not sure you would want to take away from it.
Thanks Cameron! What is the dimensions of the 350 sump might I ask?
Red Sea has replaced my float valve a couple of times but the last time it broke no reply. I contacted them at least twice and nothing.
It takes up the entire space so same measurements as above with 14" tall and 21.5" tall at the ATO section
Yea well i had about 5 paragraphs written up that i was about to post in this thread including screenshots of everything that went on. Im not one to open up claims, i always buy the piece or a new part and move on to keep the ball rolling otherwize id have to wait, i sent them a payment reciept with about 5 other things proving i bought the tank direct from them, and without their whole invoice that cones with the tank im out of the warrentee
So if I purchased from an authorized reseller would I be covered thought the retailer or would I be in the same boat as you if I could not get the invoice from red sea from the person I purchased it from? Did you register the tank when you purchased?
Yes i registered the tank, they arent giving me a straight answer as to why they dont want to do it. Now i dont kno if its my fault or not but mylfs ordered 2 seperate tanks and wasnt there to sign for them so i picked them up to deliever 1 to someone and take mine home. I busted both crates because it was easyer for my truck to carry and must ve thrown the invoice out. Because of this im in trouble, i dont have an account with them, my friend at the lfs does and they are reliable to there product carrier. But not to there customers
You should a million percent be covered through the retailer, it also depends on your lfs. My lfs are my friends so i only buy equipment 1 time, any parts break im covered, but this time around is a different story. The fitting isnt a big deal, a little elbow grease and superglue goes along way, but the reefer series is a little more then a year old. Also theres a bunch of us that were the first few to get these tanks in the us and dont kno if these panes will blast out next year. Thats what bothers me, they dont want to send me a 50cent part ontop of me having to pull string to even have them consider for me to purchase it. Like i said im in trouble lol
Got you. I had to order mine from a vendor in Florida. Did get it with in the first month it was available in the US as well. No one local had them at the time. Have they had issues with the with the glass not holding on the tanks?
Did a quick search and didn't find anything if you have a link with issues will you send it over please.
Lol there is no issues yet!! Im prob the only 1 out if everyone to be complaining!! But what im trying to say is there is no reviews yet, so if something were to start happening im not covered. Its the uncertainty that had my iffy, i love this tank more then when i had my elos.
Out. Think that was the 3rd or so time someone had mentioned that. I know the CAD tanks have had some failures.
Really like the color!!! Looks goodGot my sump plumbing done
Did you do 1/2 for the reactor and 3/4 for the rest? Or just looks smaller in the picture?Got my sump plumbing done
