5 Star customer service!

[minus9]

I just wanted to thank Matt publicly about his customer service, it's second to none.
I bought a custom lid from Matt last year and recently noticed a minor issue. I reached out to Matt and without hesitation, he simply made me a new lid and asked me if there were any changes I would like. I just had him move the cutouts an inch or so, that was it. Today I received my new lid, cheers!
Kudos to you Matt for standing behind your product/work and putting the customer first.
For anyone considering a custom lid for their tank(s), look no further and buy with complete confidence.

 

[cromag27]

I just wanted to thank Matt publicly about his customer service, it's second to none.
I bought a custom lid from Matt last year and recently noticed a minor issue. I reached out to Matt and without hesitation, he simply made me a new lid and asked me if there were any changes I would like. I just had him move the cutouts an inch or so, that was it. Today I received my new lid, cheers!
Kudos to you Matt for standing behind your product/work and putting the customer first.
For anyone considering a custom lid for their tank(s), look no further and buy with complete confidence.

looks great!!

 

[minus9]

Slightly better pic?

 

[Silver14SS]

Looks good! I really like the dimensions of that shallow tank!

 

[MERKEY]

I also got a great lid, love it!

When I get the brace set for my 75 I'll be ordering another!!

 

[cromag27]

I also got a great lid, love it!

When I get the brace set for my 75 I'll be ordering another!!

remind me you’re a repeat customer for a discount!!

 

[MERKEY]

Heck ya will do!

If you made braces for the middle of tanks that had the plastic middle cut out I'd have you make that too hahah

Your work is top notch, thank you again!

 

[cromag27]

Heck ya will do!

If you made braces for the middle of tanks that had the plastic middle cut out I'd have you make that too hahah

Your work is top notch, thank you again!

i could make something, not sure how pretty it would be.

 

[DHill6]

I've ordered from Matt a few times, always go back to him. Lid, boxes for sump, acclimate box, probe holders. Never had a problem, always a polite conversation.

 

[cromag27]

I've ordered from Matt a few times, always go back to him. Lid, boxes for sump, acclimate box, probe holders. Never had a problem, always a polite conversation.

i always appreciate this type of feedback. especially since when i get frantic, sometimes my emails may sound curt!

 

[MERKEY]

Sounds like we should try it hahaha!!

I don't like the black middle and just wanted a clear alternative. And I'd rather give you the business and support. Heck this could be a new product line for you!!

I dont think you could make it look worse. It's a simple marinland petsmart 75g 4' long rimmed 2 lid configuration with the black plastic brace in middle.