About Current-USA...

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Dom

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I wanted to plug Current USA.

I purchased a pair of eFlux power headsApril 14th, 2020 and within a week, both pumps had failed.

I contacted support and within a week, both pumps were replaced.

The last week of April, 2021, both pump[s failed again. Frustrating as the pumps were about 10 days out of warranty.

Again I reached out to Current USA. And again, within a week, both pumps were replaced, 10 days out of warranty.

This has always been my experience with Current USA and their products. I find their customer service second-to-none.

Thank you Current USA!

Dom
 
Cool to plug them for good customer service, but 4/4 pump failures?? What's up with that.

Even with great customer service, you've gotta have reliable products.
 
Cool to plug them for good customer service, but 4/4 pump failures?? What's up with that.

Even with great customer service, you've gotta have reliable products.

Agreed. I did mention my frustration with failure frequency in my message to them.
 
I must have gotten REALLY lucky. I have 2 18" Orbit marine lights, 2 wave pumps and an eflux return pump, all on their Bluetooth controller. Thankfully not one failure, and all my softies and LPS are growing like crazy! I will agree that their customer service is awesome!
 
I use some of their "Truelumen" light bars, and while their customer service is good, their products are sub par. Most of the light bars I have purchased from them have failed.
 
I have had the same experience with Current USA and those wave pumps. Great customer service...pump life not acceptable. Went a different direction for wave pumps.

Now, their e-flux return pumps seem to be very solid. I'm using an e-flux 1900 gph for my return and so far so good!
 
Had 2/2 go out within six months. Great customer service, unreliable product.
 

WHICH PART OF YOUR SETUP IS HARDEST TO REACH OR REMOVE FOR ROUTINE MAINTENANCE?

  • Glass behind or beside the tank

    Votes: 11 22.0%
  • Powerheads or wavemakers

    Votes: 4 8.0%
  • Sump or rear filtration chambers

    Votes: 7 14.0%
  • Skimmer or other filtration equipment

    Votes: 6 12.0%
  • Overflow or plumbing

    Votes: 10 20.0%
  • Lights or lids

    Votes: 0 0.0%
  • Mine is pretty easy to access!

    Votes: 11 22.0%
  • Other—tell us what I missed

    Votes: 1 2.0%
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