AI 16HD. On the fritz

JonEB

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I have sent one of my AI prime 16hd in for warranty. the light burned 2 of its white leds in less than 8 months, and the fan sounded like it was grinding against the case half the time it ran. Anyone had experience with their customer service for warranty items?
 
No issues with dust build up in the fans? suggestions on bets way to clean and not leave residue behind?
 

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