AI Hydra 52 (non HD) Firmware Update Issues

[kraken14]

I have a Hydra 52 that will not connect to the controller and complete a firmware update. My controller is able to find the light, but when it tries to connect, I get a message that a firmware update is required. The screen switches to updating light #1, and then it fails. I am currently left with a non-functional light. Has anyone dealt with this issue before, and if so how was it resolved?

 

[Lovemyreef2015]

Welcome to R2R. Have you tried to contact the company about your issues? Maybe someone on #reefsquad might be able to help you

 

[kraken14]

I contacted AI previously and they just had me go perform a reset, which didn’t fix the issue

 

[kraken14]

Does anyone have the firmware.bin files for the controller by chance? Maybe some of the older versions

 

[Dr. Reef Verified Sponsor]

Does the Hydra 52 require a controller? I thought they were all Wi-Fi I could be wrong I'm pretty sure I have a bunch of Bin files for the old style controller but I'm not at home right now
Can you post a picture of the controller you have?

 

[Amoo]

@Dr. Reef The original AIs like I have in the 26s required their director.

 

[Dr. Reef Verified Sponsor]

I see @Amoo
I have some bin files for the director and also have bin files for controller on my computer I never delete any of those older firmware because you never know when you have to revert back because of bugs
I just want to verify he's got a director or controller before I send him the file.

 

[Amoo]

I see
I have some bin files for the director and also have been files for controller on my computer I never delete any of those older firmware because you never know when you have to revert back because of bugs
I just want to verify he's got a director or controller before I send him the file.

Oh you're right, I'm dumb, I forgot they had that controller thingy for a while.

 

[Dr. Reef Verified Sponsor]

In fact they had 2 different versions of controllers
1. Oldest one with knob used with sol, Vega
2 touchpad one also had a rubber pad version of same

 

[Amoo]

In fact they had 2 different versions of controllers

Yep I remember now. The funny thing is I never liked their regular controller, but have always liked the one for Kessil. Either way this is drawing away from the point of what the op has. Sorry again, I honestly had forgotten about that thing. I got it in, tried it and sent it back for a director myself.

 

[kraken14]

This is the controller I use with my light.

 

[Dr. Reef Verified Sponsor]

what version are you running?

 

[kraken14]

I believe it is running 2.68. It is the only version that AI still has on their website.

 

[Dr. Reef Verified Sponsor]

Ok i found 2.20 if anyone need it.
That's the only one i have on my laptop.

 

[kraken14]

If you could send it to me, I would really appreciate it.

 

[Dr. Reef Verified Sponsor]

PM me with your email address and I'll send it to you. I cannot attach a file here it doesn't allow me to.

 

[Dr. Reef Verified Sponsor]

Email sent with firmware 2.20

 

[CharlesVelez]

Dr. Reef, can you email me the same file? I'm having an issue where I downloaded the new firmware and now my screen on my controller stays stuck on Firmware Update.
Email is [email protected].

 

[CharlesVelez]

Email sent with firmware 2.20

Dr. Reef, can you email me the same file? I'm having an issue where I downloaded the new firmware and now my screen on my controller stays stuck on Firmware Update.
Email is [email protected].

 

[Dr. Reef Verified Sponsor]

@CharlesVelez email sent. 2.20 version.